Can't sign in?

Try these first; then tell the team below.

• Reset your password

  We e-mail a secure link to choose a new one. No e-mail? Check the spam folder, then ask for a new link.

• Two-step verification

  After your password, enter the 6-digit code your authenticator app shows for BrokerAI. The code changes every 30 seconds; check the phone's time is set automatically.

  Lost your authenticator? Send the form below from your account's e-mail address. An admin checks it is you before anything changes; nothing is removed automatically.

• Still stuck? Tell the team

  A person reads it first. This page never says whether an account exists for an address.